FAQs

These are frequently asked questions regarding the Art Wolfe store, both our online and SODO store and gallery.

Do you do corporate/event/bulk sales?

Yes, we do. We can customize books for large corporate gift orders. We can also wrap and ship to your gift list. Contact us for more information.

Can I get my book signed?

Usually, yes. We often have signed books on hand, but if you want a book with a personal inscription we have to wait until Art is in town and available to sign. If you don't need your book in a hurry, we can definitely get a personal inscription.

Where is your main gallery and store?

We're located in the SODO neighborhood of Seattle, Washington. Visit our contact page for more information.

What are your store hours?

Our online store is open 24 hours a day. Our staff is available from 8am to 5pm Monday through Friday, pacific time.

How much does shipping cost?

General product domestic shipping is calculated by weight and starts at $4.50. Print shipping is $50-$200 per print depending upon frame size. International shipping is calculated on an case-by-case basis.

My package arrived damaged. What do I do?

Please contact us immediately to discuss a solution. Our toll-free number is 1-888-973-0011.

How do you ship items?

For more information about our shipping practices, please refer to our shipping page.

I'm interested in an Art Wolfe book that is out of print. Do you have any out of print books available?

We don't keep any out of print books in stock, but recommend that people visit Powell's Books and search for Art Wolfe titles.

Do you gift wrap for the holidays?

We can wrap small gifts for a nominal fee. Contact us for for more information

I love this image from Edge of the Earth and I'd like a print like it, but not this exact one. Can you make me a special print?

We are happy to make special order prints that are not part of our established Print Collection. There is a nominal fee for special orders.

Can I return a print?

Yes, prints may be exchanged or returned at your expense with 30 days of original sale. Please contact our office before returning a print.

I've changed my mind about the book I ordered. Can I return it?

Yes, items can be returned in original condition and in original packaging for an exchange or refund within 30 days of original purchase. Shipping cannot be refunded.

Do you have a catalog?

Our product catalog is online-- visit the store to view books, prints, posters and more!

I received a print as a gift but I'd like something different. Can I exchange it?

Yes, your print can be exchanged. Please call to discuss with our Print Sales group 1-888-973-0011.

Do you sell gift certificates?

Yes, we can provide a gift certificate in any amount. Perfect when you want to buy a print for your loved one but don't know exactly what print to choose!

Can I use my gift certificate online?

Not at this time. We encourage you to shop and select items you'd like online, but we are unable to process a gift certificate through our online system at this time. Please call us at 1-888-973-0011 to make an order using a gift certificate.

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