Shipping & Returns

DOMESTIC/CANADA

Shipping prices are calculated based on size and weight at the time of checkout. We make every attempt to insure that your package arrives well-packed, and best of all, quick.

We ship products, excluding prints Monday through Friday via UPS Ground.

Shipping applies to US delivery addresses, in the 50 states only, including Alaska and Hawaii. Geographic shipping restrictions may apply to particular products. Some special products, orders, or handling fees may still apply for orders outside the US.

OVERSEAS

We are happy to ship any order overseas. Please send us an e-mail regarding your request to info@artwolfe.com and we will respond to you within 24 hours.

SHIPPING PHOTOGRAPHIC PRINTS

In-stock products and prints ship in 48-72 hours.
Out-of-stock/framed prints ship between four to six weeks, unless Art is out on a photo trip.

DOMESTIC

Prints are sent flat if unframed, or in a specially created shipping box or crate if framed.

OVERSEAS

Prints are sent flat only and are dependent on shipping and customs charges. We cannot ship framed pieces.

SHIPPING SCHEDULE

We ship prints Monday through Thursday only, unless otherwise arranged. We do not ship on Fridays in order to avoid having the artwork sit in cold damp warehouses over the weekend. All framed prints are shipped via UPS Second Day Air.

DAMAGE

If your package arrives damaged please call us immediately 1-888-973-0011. If you suspect damage to the items inside, make a claim with the shipper, and call us as well, we will then determine the necessary action for replacement.

We will ship unframed prints anywhere on the globe. Delivery of framed prints is limited to the continuous 48 states of North America. Shipping is via the best carrier available. A physical address is required. No post office boxes please.

Any questions regarding the Art Wolfe Fine Art Print Collection can be directed to the Art Wolfe Studios at info@artwolfe.com in Seattle, Washington.

RETURNS

If for any reason the products you have ordered are not right, or need to be replaced, please contact us with your name, the order ID number from the packing list, and a phone number where you can be reached during the day. We will then look into the matter and arrange with you regarding shipping details.

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